Frequently Asked Questions
This is my area for questions. If you have any that I don’t have covered, please contact me here and I will be happy to work out an answer for ya and to list it here in case someone else asks the same thing 🙂
How does your shipping work?
Shipping is based on weight categories. I have 4 weight classes. Shipping is applied to the first item in its particular weight class. There are no additional shipping charges to extra items from the same weight class. Weight classes are as follows:
- (0.0 – 0.8 oz) – $4.25 – First Class – USPS
- (0.9 – 0.15 oz) – $5.25 – First Class – USPS
- (1 – 10 lb) – $11 – Priority OR Flat Rate (depending on packaging/size/etc) – USPS
- Media Mail – $3.25 – USPS
If you would like other methods for shipping or are outside of the United States, please contact me first so that we can discuss what you have in mind.
What’s your return policy?
I am not much of one for returning second-hand items unless it’s totally misrepresented or the wrong item is sent. I try my hardest to make sure each item listed is represented to it’s fullest. If it’s my fault, I’ll be happy to fix it in the most cost-effective manner for both parties, depending on the items and the situation, I hope to make an agreeable solution no matter the circumstances. My customer service goal is to have happy people that enjoy their items! It’s that simple! 🙂
Do you ship oversees and to P.O. boxes?
Yes, if I am able and you are willing to pay for it. You may have to be a little patient with me while I figure it out, but if you’ll work with me, I’ll be happy to work with you!
Do you have customer service?
Of course! I am currently a team of 1 and will have knowledge of the process of every item that is presented to you. My goal when dealing with others is to hopefully leave them smiling and with a good experience.